Error message claims Translators Workbench is not running but it is Téma indítója: Nicole Y. Adams, M.A.
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Hello, As my laptop crashed the other day and had to be sent off for repairs, I have installed Trados on my desktop PC this evening (usually I only use it on my laptop). Everything worked fine, the license was accepted, Workbench opens, I can open all my memories, I can analyse files BUT... When I open Word to start translating a document the Trados toolbar is not there. I solved this by manually adding the Trados7 template. This makes the Trados toolbar appear but whenever I try to... See more Hello, As my laptop crashed the other day and had to be sent off for repairs, I have installed Trados on my desktop PC this evening (usually I only use it on my laptop). Everything worked fine, the license was accepted, Workbench opens, I can open all my memories, I can analyse files BUT... When I open Word to start translating a document the Trados toolbar is not there. I solved this by manually adding the Trados7 template. This makes the Trados toolbar appear but whenever I try to select 'open' or 'open/get' I am getting a pop up window telling me 'Trados Translators' Workbench is not running' even though it definitely is! (I'm not a Trados expert, so apologies if this has an obvious solution.) Any ideas how I can solve this? Many thanks, Nicole
[Edited at 2006-06-28 12:30] ▲ Collapse | | | Marek Buchtel Csehország Local time: 22:29 Tag (2005 óta) angol - cseh + ... A WEBOLDALAT LOKALIZÁLÓ FORDÍTÓ Re-register Trados in the system | Jun 27, 2006 |
Hi Nicole, Try registering Trados in the system again. What version of Trados/OS are you using? For SDL Trados 2006 on Windows XP: In the Start menu, choose the group SDL International -> SDL Trados 2006 Freelance -> Register SDL Trados 2006 Freelance Regards Marek | | | Can't register | Jun 28, 2006 |
Marek Buchtel wrote: Hi Nicole, Try registering Trados in the system again. What version of Trados/OS are you using? For SDL Trados 2006 on Windows XP: In the Start menu, choose the group SDL International -> SDL Trados 2006 Freelance -> Register SDL Trados 2006 Freelance Regards Marek Hi Marek, Thanks for your reply. I am using SDL Trados 2006 Freelance and Woindows XP. I tried registering following the path you specified but when the DOS window opens I am getting an error message saying access to registry key denied. I remember having the same problem on my laptop but I could still use Trados. On my desktop I amstill getting the same error saying Workbench is not running but it is. Thanks, Nicole | | | Marek Buchtel Csehország Local time: 22:29 Tag (2005 óta) angol - cseh + ... A WEBOLDALAT LOKALIZÁLÓ FORDÍTÓ Admin rights? | Jun 28, 2006 |
Nicol, Does your account in XP have the administrator's rights? It may be necessary for the registration... Regards Marek | |
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Marek Buchtel wrote: Nicol, Does your account in XP have the administrator's rights? It may be necessary for the registration... Regards Marek Hi Marek, I believe it does but will double-check this tonight when I'm back at my PC. However, on my laptop I definitely have the admin rights and the registation never worked there, even though Trados was runnig fine. I have also logged a ticket with Trados Support in the meantime but I'm getting very worried I might not be able to work tonight.... Thanks, Nicole | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Error message claims Translators Workbench is not running but it is Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
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