Problem when uploading offline file to XTM
Téma indítója: Akiko Nagashima-Detke, MITI

Akiko Nagashima-Detke, MITI
Egyesült Államok
Tag (2018 óta)
japán - angol
+ ...
Jan 20

Hello,

One of my clients was assigning me the projects on XTM, and I was always working offline by downloading and uploading the XLF file by myself.
However, this client changed XTM setting recently and now I can't access file manager myself.
Therefore, I ask PMs to send me the offline xlf file, translate and deliver xlf file.

For some reason, some PMs said they can't upload my offline file and receive the error message from XTM saying "The file is corrupted
... See more
Hello,

One of my clients was assigning me the projects on XTM, and I was always working offline by downloading and uploading the XLF file by myself.
However, this client changed XTM setting recently and now I can't access file manager myself.
Therefore, I ask PMs to send me the offline xlf file, translate and deliver xlf file.

For some reason, some PMs said they can't upload my offline file and receive the error message from XTM saying "The file is corrupted."
I always work the same way, and export the same way (Export - Choose Path) but sometimes there's no problem and sometimes there's an error.

Do you know how to solve this issue? Do you have any idea what is wrong?
It's very strange, because when I was downloading/uploading to XTM by myself, I never received any error message.

Thank you in advance for your help.

Akiko
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