CAT info panel not displaying differences between segments Téma indítója: Agnes Fatrai
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Agnes Fatrai 
Németország
Local time: 17:31
Tag (2018 óta)
kínai - német
+ ...
Dear all,
For a few days now the differences between the new source segment and matches found in the translation memory are no longer displayed in Smartcat in the CAT info panel.
It only shows that there is a segment with a match, and I can also insert the match. However, it does not display where exactly the differences are.
Does anyone have any idea how to reactivate the display of the differences?
Or does anyone know whether it has been permanently removed? That would... See more Dear all,
For a few days now the differences between the new source segment and matches found in the translation memory are no longer displayed in Smartcat in the CAT info panel.
It only shows that there is a segment with a match, and I can also insert the match. However, it does not display where exactly the differences are.
Does anyone have any idea how to reactivate the display of the differences?
Or does anyone know whether it has been permanently removed? That would be a great pity, because that is one of the best features of this tool.
Many thanks for your help in advance.
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Please disregard my question, the differences are displayed today, so it seems to have been a bug in Smartcat.
[Bearbeitet am 2022-12-20 15:40 GMT] ▲ Collapse
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Tonimarc
Spanyolország
Local time: 17:31
angol - francia
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| Smartcat support | Dec 20, 2022 |
I've had the same problem for a few days and I feel so frustrated about it. I just sent an email to the support service, they're usually quite helpful and I hope they will be this time too.
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Stepan Konev
Oroszországi Föderáció
Local time: 18:31
angol - orosz
I emailed them yesterday too, and they seem to have fixed that today. Try again.
Also, next time you can contact them directly by their email: support@smartcat.ai
[Edited at 2022-12-20 23:15 GMT]
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Agnes Fatrai
Németország
Local time: 17:31
Tag (2018 óta)
kínai - német
+ ...
TÉMAINDÍTÓ | Thank you so much! | Dec 21, 2022 |
Dear Stepan,
Thanks a lot for your help!
Best wishes,
Agnes
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Stepan Konev
Oroszországi Föderáció
Local time: 18:31
angol - orosz
| and Tonimarc :) | Dec 21, 2022 |
Agnes Fatrai wrote:
Dear Stepan... and Tonimarc. I think Smartcat support responded so quickly because they received same request from two users.
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CAT info panel not displaying differences between segments
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