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Article: Is the customer always right?
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
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Aug 10, 2011

This topic is for discussion of the ProZ.com translation article "Is the customer always right?".
 
Alex Hughes
Alex Hughes  Identity Verified
United States
Local time: 09:15
Spanish to English
+ ...
Honesty in translation Aug 13, 2011

This is a fantastic article for any translator who is a people pleaser. I know that when I first started, I would always make myself available for jobs even when I wasn't and at times the jobs were beyond my word output. But, now I've learned as many have that if your busy tell the client "I'm Busy", if it's too technical tell them, and if it's going to be late tell them ASAP. Even though they might not like to hear that, they'll be much happier with honesty.

Thank you for the great... See more
This is a fantastic article for any translator who is a people pleaser. I know that when I first started, I would always make myself available for jobs even when I wasn't and at times the jobs were beyond my word output. But, now I've learned as many have that if your busy tell the client "I'm Busy", if it's too technical tell them, and if it's going to be late tell them ASAP. Even though they might not like to hear that, they'll be much happier with honesty.

Thank you for the great article, it gave me a lot of new points to work on. ▲ Collapse
 
Gary Smith Lawson
Gary Smith Lawson
Spain
Local time: 16:15
Spanish to English
+ ...
Thanks Aug 17, 2011

Thanks a lot Alex; I'm glad you found it useful.
 


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Article: Is the customer always right?






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