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A témához tartozó oldalak:   < [1 2 3 4 5 6 7 8 9] >
Improvements to the invoicing tool
Téma indítója: Jason Grimes
CMJK  Identity Verified
Írország
Local time: 15:27
Tag (2008 óta)
német - angol
Support: Export reports into Excel (or PDF) Jan 13, 2015

It would be very useful to be able to save income reports in a convenient format for tax/accounting purposes.

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Manako Ihaya  Identity Verified
Egyesült Államok
Local time: 07:27
Tag (2002 óta)
japán - angol
+ ...
Can't save edits? Jan 17, 2015

I know I shouldn't be working on the weekend (especially my birthday weekend, lol) but I 've been trying to edit and save an invoice and it always says I have no access to it when I click "save." Is this just a glitch over the weekend to prevent me from working? Hmmm.

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Alejandro Cavalitto
Local time: 11:27
MUNKATÁRS
Please submit a support request Jan 23, 2015

Manako Ihaya wrote:

I know I shouldn't be working on the weekend (especially my birthday weekend, lol) but I 've been trying to edit and save an invoice and it always says I have no access to it when I click "save." Is this just a glitch over the weekend to prevent me from working? Hmmm.


Dear Manako,

Thanks for bringing this to my attention. Could you please submit a support request including a link to the invoice in which you find this problem, and stating if you still cannot save changes? That information will help me look into this. Thank you.

Best regards,
Alejandro


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Peter Sass
Németország
Local time: 16:27
ProZ.com-tag
angol - német
+ ...
Invoice tool bug + suggestion Feb 4, 2015

Jason Grimes wrote:

I'm currently working on some updates to the ProZ.com invoicing tool.

Thanks,

Jason


Hi Jason,

I like and use the invoice tool quite a lot, but just I found a new bug.

I'm receiving a wrong payment period when trying to generate a Net60 or specified date invoice. Whatever the payment date or period setting, the invoice is always generated with 30 days payment period (even when the specified date is different and correct!).

Could you please fix this asap, as this seems to be a new bug and it might jeopardize the legal values of invoices when there are two conflicting payment terms on them?

Also, I'd really like to see a simple feature introduced - being able to insert an image file as signature. So far, for want of a better solution I've simply used the 'company logo' feature for this, but this is obviously not a good solution as it prevents me from using the logo for its actual purpose.

Thanks for helping out on these issues and best regards

Peter

Peter


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David Gómez  Identity Verified
Local time: 16:27
Tag (2008 óta)
japán - spanyol
+ ...
Rounding bug Mar 6, 2015

The rounding bug previously reported in this thread has not been fixed.

Example of the problem:

Invoice with this data
Amount: 26,40
+21% tax: 5,54
-19% tax: 5,02 (this one is correctly rounded from 5,016)

Total: 26,93 (WRONG, it should be 26,92)

And i cannot edit the total...

Please fix this, thanks.


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Nicolas Racine  Identity Verified
Local time: 10:27
angol - francia
Disappointed in this tool Apr 20, 2015

I used this tool for three years. I thought this would be a good solution for me, being an translator, and ProZ being a translator-centric Website.

However, I feel this tool is really neglected. Bugs are not being resolved. I found many bugs (reported to the support group), and the tool feels half-baked.

After tree years of using this tool, I am now looking for a new one, from a specialized company, that takes invoicing more seriously.

You guys had a great idea, providing an invoicing tool custom made for translators, but I feel it has been abandoned along the way and you did not told us. Just the way this forum barely get any answer from staff is a good indication.

I truly hope someone will get back to it, and fix it. As for myself, I cannot wait any longer. Invoicing and money is a serious matter, and I don't have any more time to waste.


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xxxprasanck1
India
Local time: 19:57
Invoice date for filtering invoices not working properly Jun 25, 2015

Invoice date for filtering invoices not working properly.Please check.

Best regards,
Prasan


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Maria Kopnitsky
MUNKATÁRS
Unable to replicate the error you're experiencing Jun 25, 2015

Prasan Kulkarni wrote:

Invoice date for filtering invoices not working properly.Please check.

Best regards,
Prasan


Hello Prasan,

I've checked the invoice date filter setting and did not encounter any errors. Could you please elaborate on the problem you're experiencing, or submit a support request specifying the exact criteria of your search? That will help me look into this to make sure everything is working as it should.

Thanks in advance.

Best regards,

Maria


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Kathleen Misson  Identity Verified
Spanyolország
Local time: 16:27
Tag (2009 óta)
spanyol - angol
Can the note Jul 30, 2015

on the bottom of the email about proz willing to work again be removed?

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EL Cavanaugh
Új-Zéland
Tag (2008 óta)
angol - finn
Why the invoice shows closed when the due date is in teh future? Oct 13, 2015

Hi I just started to enter invoices and I know they are new - so I tried to enter the dates differently - invoices date, then choosing the payment terms and either manually choosing the date or not.

Randomly the invoices show closed even for the ones the payment day is in the future.Please advice


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Maria Kopnitsky
MUNKATÁRS
Invoice is closed once payment is recorded as having been received Oct 13, 2015

Kathleen Misson wrote:

on the bottom of the email about proz willing to work again be removed?

Hello Kathleen,

My apologies for the delay here. I will add this as a suggestion to improve the invoicing tool.

finnlingo wrote:

Hi I just started to enter invoices and I know they are new - so I tried to enter the dates differently - invoices date, then choosing the payment terms and either manually choosing the date or not.

Randomly the invoices show closed even for the ones the payment day is in the future.Please advice



Hi finnlingo,

If payment is recorded as having been received - even if it's received before the specified payment deadline - then the invoice is considered closed.

If you believe a particular invoice was closed in error, please submit a support request specifying the exact invoice you're referring to so staff can look into any issues with that.

Thanks!

Best regards,

Maria


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Olly Pekelharing  Identity Verified
Hollandia
Local time: 16:27
Tag (2009 óta)
holland - angol
Suggestions are not followed up Nov 3, 2015

Dear site staff,

You keep saying you will forward suggestions for improving the invoicing tool to the developers. I made several suggestions an embarrassingly (for you) long time ago (more than a year). Nothing has been done with them. What a waste of an otherwise excellent tool.


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Olly Pekelharing  Identity Verified
Hollandia
Local time: 16:27
Tag (2009 óta)
holland - angol
Support the invoicing tool! Nov 4, 2015

If you agree with me that the invoicing tool should not be abandoned and you want to see improvements implemented soon, please reply to this thread and include your suggestions (if any). There must be some way to get ProZ to listen!

My suggestions were:

- Allow other attachments to be included with an invoice.
- Include an option to request confirmation of receipt of the invoice.
- Include a request for confirmation before deleting a line in an invoice.


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EL Cavanaugh
Új-Zéland
Tag (2008 óta)
angol - finn
Improvements Nov 6, 2015

Hi,
I started using the tool a few months ago and have some suggestions.

1) When recording payments, it would be essential to be able to search for the invoices by the amount - euro banks send payments which show on the bank statement just as "SEPA PAYMENT" so it would be useful to search for invoices by the amount as the client name is not known at that point.

2) I am not sure the "Send" function works. I have tried to create invoice and send it to myself to different addresses, no luck. I also never receive the copy of the invoice or "Thank you" message for the payee and tick the box "Send the copy to myself". So I am not sure the clients receive the invoices. The most common excuse for the agencies who try to avoid the payment "We never received the invoice". That´s why I have opted to print the Proz.com invoice into pdf and send via email, that way I can prove later I have sent it. Could you tell me what I am missing here?

3) I would like to be able to return to the same function I am working on - for example when I am working on one client´s invoices and find them with the search function, I work on one invoice and then want to go back to the other ones, I have to do the new search - unnecessary step.

4) Is it possible that there would be notification if the client has already been entered, the same way if I am trying to enter the same invoice number twice? This does not happen yet and I have accidentally entered a client twice but then the invoice is only attached to one of them.


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EL Cavanaugh
Új-Zéland
Tag (2008 óta)
angol - finn
can not mark one if only one box Nov 6, 2015

Whatever function to do and choose invoices and payments for that is not possible if there is only one invoice - so I get the payment from the client, I search for the invoice, I have one invoice as a result. I want to tick the box and mark it paid - does not work, can not touch the box. I need to open the invoice to be able to mark it paid.

Same goes with anything else, deletion of the invoice etc. Multiple items are ok, one item does not work.

Please fix the bug.


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