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Poll: Have you ever attached the wrong file when delivering a translation?
Thread poster: ProZ.com Staff
Egmont Schröder
Egmont Schröder  Identity Verified
Germany
Local time: 15:39
Member (2013)
Chinese to German
+ ...
I can't remember May 23, 2017

But it definitely happened in the past.

The other way around is also interesting: I can remember some cases where I got the wrong file from the AGENCY, so it is not too embarrassing.


 
Béatrice DEZERALD
Béatrice DEZERALD  Identity Verified
France
Local time: 15:39
Member (2008)
English to French
+ ...
No, but... May 23, 2017

One or two years ago, I received several propositions from one client who was working with another Béatrice !!
I informed the client each time !!


 
Philippe Etienne
Philippe Etienne  Identity Verified
Spain
Local time: 15:39
Member
English to French
Several times May 23, 2017

Usually files from the same folder as that of the intended file: mouse cursor Parkinson fit, processor micro-freeze, dodgy drag'n'drop, missed Ctrl+C-Ctrl+V, hangover from the night before, birds chirping too loudly... It's neither me, nor myself, nor I.

But recipients are usually very prompt to let you know, so it's not life-threatening.
If I worked with faceless machines, portals, systems, C3POs or HAL platforms, it could be more of a problem.
Luckily, I don't.
... See more
Usually files from the same folder as that of the intended file: mouse cursor Parkinson fit, processor micro-freeze, dodgy drag'n'drop, missed Ctrl+C-Ctrl+V, hangover from the night before, birds chirping too loudly... It's neither me, nor myself, nor I.

But recipients are usually very prompt to let you know, so it's not life-threatening.
If I worked with faceless machines, portals, systems, C3POs or HAL platforms, it could be more of a problem.
Luckily, I don't.

Philippe
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Thayenga
Thayenga  Identity Verified
Germany
Local time: 15:39
Member (2009)
English to German
+ ...
Other May 23, 2017

Not the wrong file, but...no file at all. This happened a few times already. Fortunately, I noticed it as soon as it "was too late", and sent the attached file with an apology.

 
R. Alex Jenkins
R. Alex Jenkins  Identity Verified
Brazil
Local time: 10:39
Member (2006)
Portuguese to English
+ ...
Yes May 23, 2017

I did it once several years ago, and the PM responded with "is this is a joke?", which was quite disconcerting. Why would anyone do that on purpose - send the wrong file?

When I was younger and starting out in corporate life, I sometimes sent a "see attached" message, followed by "...can you please actually send the file" response. That's why modern email programs alert you to this and give you an 'oops, did you forget something' reminder.

There is no excuse for sending
... See more
I did it once several years ago, and the PM responded with "is this is a joke?", which was quite disconcerting. Why would anyone do that on purpose - send the wrong file?

When I was younger and starting out in corporate life, I sometimes sent a "see attached" message, followed by "...can you please actually send the file" response. That's why modern email programs alert you to this and give you an 'oops, did you forget something' reminder.

There is no excuse for sending the wrong file though, and experience tells you to check the file, by opening it, before clicking 'send'.
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Mario Freitas
Mario Freitas  Identity Verified
Brazil
Local time: 10:39
Member (2014)
English to Portuguese
+ ...
Yes, a few times May 24, 2017

When working in several projects for several clients at once, it happens sometimes. It has happened to me more than once, as well as sending the job to the wrong client (with similar names, for example).

 
Clarisa Moraña
Clarisa Moraña  Identity Verified
United States
Local time: 08:39
Member (2002)
English to Spanish
+ ...
same here! May 24, 2017

Melissa McMahon wrote:

Never the wrong file that I can recall, but like everyone (right?) I sometimes forget to attach files.

Melissa



Me:
Please find attached the requested translation!

Client:
I don`t see the attachment!


 
Kay Denney
Kay Denney  Identity Verified
France
Local time: 15:39
French to English
OMG yes May 24, 2017

A while back, as PM in an agency. I sent a file to a translator in Poland. I took the PO I had just sent to the Russian translator for the same text, and adapted it for the Polish guy. I changed the rate but forgot to change the target language to Polish.
So he sent me the translation into Russian...
Total panic on board! I ended up phoning him while the boss was on the phone himself, explained my mistake and admitting that it was all my fault and asked if he could quickly rustle up
... See more
A while back, as PM in an agency. I sent a file to a translator in Poland. I took the PO I had just sent to the Russian translator for the same text, and adapted it for the Polish guy. I changed the rate but forgot to change the target language to Polish.
So he sent me the translation into Russian...
Total panic on board! I ended up phoning him while the boss was on the phone himself, explained my mistake and admitting that it was all my fault and asked if he could quickly rustle up the Polish translation and not bill for the Russian otherwise I'd be in big trouble. He agreed, after all we were among his best customers. He also took the opportunity to explain that in fact he had his own agency, specialising in Eastern languages, which is why he was able to provide Russian, and acknowledged that he could have checked in that we had never asked him for anything but Polish.
I showed his Russian translation and that of our usual Russian translator to the colleague who usually proofread Russian, and she said the Polish guy had provided a much better text. A hefty job into Russian arrived just days after this and I promptly sent it to the Polish guy, telling him he'd be getting all our jobs into Russian from now on because he was both a decent person and good at finding good Russian translators.
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Poll: Have you ever attached the wrong file when delivering a translation?






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